Privacy policy
Last Updated: January 15, 2026
Summary of Key Points
Collection: We collect information you provide directly, data collected automatically via cookies, and data from service providers.
Usage: Your information is used for order fulfillment, customer support, marketing, and fraud prevention.
Joint Use with Global-e: We share necessary information with Global-e Online Ltd. to facilitate international checkout and shipping.
Security: We implement strict organizational and technical measures to protect your data.
Your Rights: You have the right to access, correct, or delete your personal information by contacting us.
1. Methods of Collecting Personal Information
We collect personal information through the following methods:
(1) Information provided directly by customers
Name, date of birth, gender, and occupation.
Contact information such as address, phone number, and email address.
Authentication information such as passwords for account login.
Shipping information for gift orders.
Payment information, including credit card and bank account details.
Content of inquiries and surveys.
(2) Information collected automatically through website use
IP address, device type, and browser information.
Cookies and similar technologies.
Access logs including time of access, pages viewed, and operation history.
Usage history such as search queries and browsing patterns.
(3) Information from service providers
Our online store uses Shopify. We may receive information from service providers to the extent necessary for payment processing, logistics, and analysis.
2. Purposes of Use
We use the collected information for the following purposes:
Service Fulfillment: Order confirmation, shipping, payment processing, and member services.
Customer Support: Responding to inquiries and consultations.
Marketing: Sending newsletters and direct mail regarding new products and events.
Security: Payment services and prevention of fraudulent use (fraud detection).
Improvement: Improving website usability and developing new services.
Advertising: Product recommendations and campaign displays based on browsing history.
3. Use of Cookies
We use cookies for the following purposes:
Essential Operations: Maintaining login status and shopping cart functions.
Analytics: Improving the website through access analysis.
Optimization: Personalizing advertisements and recommendations.
You may refuse cookies through your browser settings, though some services may become unavailable.
4. Joint Use of Personal Information (Global-e)
To provide international delivery services, we jointly use your personal information with our partner, Global-e Online Ltd.
Items Shared: Name, shipping address, phone number, email, order details, and payment amount.
Joint Users: Nakamura Tokichi Honten Co., Ltd. and Global-e Online Ltd. (including its affiliates).
Purpose: Fulfillment of international orders, customs clearance, global support, and fraud prevention.
Responsible Party: Nakamura Tokichi Honten Co., Ltd. (10 Uji Ichiban, Uji-shi, Kyoto / Representative: Tokichi Nakamura).
5. Disclosure to Third Parties
We do not disclose personal information to third parties except when:
Necessary for business operations (e.g., shipping, payment, system operation).
Required by law.
Necessary to protect life, body, or property.
Explicit consent is provided by the customer.
6. Security Measures
We implement necessary and appropriate safety measures, including internal regulations, access restrictions, encryption (SSL), and employee education, to prevent data leakage, loss, or unauthorized access.
7. Your Rights (Access, Correction, and Deletion)
You may request the disclosure, correction, or suspension of use of your personal data. Please contact our support window listed below. We will respond within a reasonable timeframe after identity verification.
8. Children’s Privacy
We do not intentionally collect personal information from minors. When a minor purchases products, we assume that parental or guardian consent has been obtained.
9. Contact Information
For any questions regarding your privacy or to exercise your rights, please contact:
Email: shop@tokichi.jp
Address: 12-1 Uji Kageyama, Uji-shi, Kyoto, 611-0021, Japan
Phone: +81-774-22-7800
10. Changes to This Privacy Policy
We may update this policy due to changes in laws or services. Any changes will be posted on this website and will apply from the time of posting.